Description

• Manage parts operations within the dealership to provide customer satisfaction while maximizing profit through parts sales, as well as inventory and expense control

Requirements

REQUIRED MINIMUM EDUCATION/TRAINING    

MINIMUM WORK EXPERIENCE            

• 5 years related experience of which two years must be in a supervisory capacity
• John Deere parts experience will be an advantage

KEY PERFORMANCE AREAS         

• Oversee stocktaking and stock counting
• Manage stock returns and claims
• Order parts and AMS stock
• Maintain an accurate and effective parts inventory control system
• Manage and followup warranty claims
• Build and maintain good relationships with internal and extern clients and ensure that client queries and complaints are resolved timeously 
• Monitor monthly income and expenses, report any deviations and implement corrective measures where applicable 
• Manage employee key performance areas, monitor performance standards, identify training and development requirements, and ensure fair disciplinary action to address deviations
• Implement a risk management plan for the Parts Department
• Ensure compliance with AFGRI’s Health and Safety Policy and other legislative requirements.

TECHNICAL KNOWLEDGE/ COMPETENCIES          

• Computer literacy (MS Office)
• Product knowledge
• Verbal and written expression/communication
• Stock control knowledge
• Sales knowledge
• Basic financial skills
• Analytical

BEHAVIOURAL COMPETENCIES 

• Customer orientation
• Networking
• Listening
• Excellent interpersonal skills
• Leadership

Closing Date: 02 July 2026   

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Description

• Provide over-the-counter sales and administration functions of parts stock

Requirements

REQUIRED MINIMUM EDUCATION/TRAINING    

REQUIRED MINIMUM WORK EXPERIENCE            

• 1-year sales and administration experience.
• Parts sales experience is essential.

KEY PERFORMANCE AREAS         

• Ensure stable availability of stock by ordering stock in line with branch procedure.
• Conduct regular stock counting and stocktaking.
• Responsible for stock control and stock rotation of old stock and new stock.
• Build and maintain good relationships with internal and external clients.
• Identify and timeously resolve customer queries and complaints.
• Ensure accurate cash balancing.
• Ensure that payments of accounts are timeously processed and collect payments by accepting cash, credit cards, etc.
• Process sales and returns in accordance with the established procedures.
• Ensure compliance with risk and safety legislation requirements.
• Ensure that stock is kept in a safe condition

TECHNICAL KNOWLEDGE/ COMPETENCIES          

• Product Knowledge
• Computer Literacy (MS Office)
• Good customer services
• Good communication
• Valid Driver’s Licence

BEHAVIOURAL COMPETENCIES 

• Accuracy
• Neat and presentable
• Customer orientation
• Punctual
• Basic selling power
• Good conduct
• Learning ability

Closing Date: 02 July 2026   

go to method of application »

Description

• To ensure the effective execution of sales and control of stock

Requirements

REQUIRED MINIMUM EDUCATION/TRAINING    

REQUIRED MINIMUM WORK EXPERIENCE            

• 1-year experience in a direct sales environment

KEY PERFORMANCE AREAS         

• Ensure efficient customer service to walk-in clients at the branch.
• Ensure that customers are made aware of additional products to enhance sales.
• Monitor stock levels and ensure that stock is ordered from the supplier or procurement.
• Take receipt of stock and ensure correct countsReceive stock from receiving department and ensure correct pricing.
• Conduct stock counts on a daily, weekly and monthly basis

TECHNICAL KNOWLEDGE/ COMPETENCIES          

• Good knowledge of AFGRI Retail’s product range
• Computer literacy
• Customer Service
• Policies and procedures

BEHAVIOURAL COMPETENCIES

• Good interpersonal skills
• Business acumen
• Customer awareness
• Time management
• Accountability
• Self-development
• Conceptual ability

Closing Date: 02 July 2026