Job Details

Division
Fidelity Security Services
Minimum experience
Associate
Company primary industry
Security and Investigations
Job functional area
Training

Job Description

Vacancy: Training Officer

Division & Location: Group Learning and Development

Reporting to: Regional Training Manager

Fix Term Contract: 3 Years

Available: Nationally

Purpose of the Position

The primary function of this role is to present, facilitate, and assess training interventions within the area of responsibility, ensuring compliance with best practices, quality assurance standards, and industry requirements as stipulated in applicable legislation.

Minimum Requirements

Grade 12 / NQF Level 4
Valid Driver’s Licence (EB)
Proficiency in Microsoft Windows and Microsoft Office Packages
Accreditation & Registrations:
PSIRA Grades E–A Instructor
Facilitator registration with ETDP SETA
Assessor registration with ETDP SETA & SASSETA
Moderator registration with ETDP SETA & SASSETA (advantageous).
Accreditation to facilitate and assess Skills Programmes 1, 2, and 3 (compulsory).
General Security Practices (GSO) at NQF Level 3
Specialist Security Practices Qualification at NQF Level 4 (would be beneficial)

Key Performance Areas (not limited to):

Present, facilitate, and assess training interventions in line with industry and internal standards, as per the QMS and best practices.
Coach and mentor learners on learnerships to ensure competence is achieved in line with programme objectives, learning outcomes, and unit standard requirements.
Ensure compliance with approved curricula, learning programmes, and assessment methods within the area of responsibility.
Adhere to all relevant legislative and quality assurance guidelines, including but not limited to SASSETA, PSIRA, DoL, QCTO, etc.

Knowledge & Skills:

Strong communication skills (written and verbal)
Good administration and record-keeping abilities
Planning and time management skills
Strong presentation and facilitation skills
Assertiveness and conflict-handling ability

Personal Attributes:

Problem-solving ability
Ability to build and maintain good relationships
Independent thinker with initiative
Team-oriented approach
High attention to detail and accuracy
Customer-focused mindset

Core Competencies:

Self-development
Effective communication
Customer focus
Teamwork

We reserve the right not to make an appointment to any advertised position.

Whilst preference is given to existing employees at all times and the choice made purely on merit, Historically Disadvantaged Candidates and Disabled Candidates are encouraged and supported in the FSG team.

Fidelity Security Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within five (5) working days from the closing date, please regard your application as unsuccessful.

E and OE

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Training Officer (Nationally)
Fidelity Services Group
Roodepoort, Gauteng
Permanent
Closing Date 06 March 2026